Hi,
As part of our continuous attempts to improve customer support quality and the ability to self-service, we have now created a new visual, flow oriented page for our PowerBuilder customers which helps to easily navigate through the license type selection, generation and troubleshooting during PowerBuilder validation.
This interactive Decision Tree provides a transparent flow about the license selection which in turn is linked to related KBA's/references, there by helping the customers resolve themselves within no time.
Here is the link for the Decision Tree. Link
Please use the comment section below if you have any questions or any ideas for improvement.
Thank you.